Returns & Exchanges
We want you to shine in your Sequin pieces, but if your order isn't a perfect fit, we offer easy returns and exchanges within 30 days of delivery. All items must be in their original condition with tags attached to be eligible for a full refund.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Print Your Label
Download and print the prepaid shipping label provided through the portal and securely pack your items in their original packaging.
- 3.Drop Off Package
Take your package to any authorized carrier drop-off location; we recommend obtaining a receipt for tracking purposes.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.